Multilanguage interface, Client area can be translated in to any language. Browse contributed translations. Predefined replies can be inserted by the click of mouse and supports system, order and client details variable parsing. That saves a lot time for you and allows sending personalized predefined answers. News & Announcements system allows you to inform your clients about what is going at the moment and notify about upcoming events. Knowledgebase allows defining the answers for the most frequency asked questions.